Exchange Policy
EXCHANGE / RETURN POLICY
We at GIRLS GALLERY hope you love our products as much as we do.
Once the order is placed, it cannot be cancelled/refunded.
If the order cannot be fulfilled due to unavailability of the item , we will cancel the order and refund will be initiated. (If the order is prepaid)
NO REFUNDS CAN BE PROVIDED UNDER ANY CIRCUMSTANCES
All the sale, discounted, brought with a coupon and gift voucher purchases are non returnable, non refundable & non exchangeable.
In case you receive a damaged/defective, the company should be notified within 24 hours of receipt. We might request you to share snap shot at teamgirlsgallery@gmail.com
Send pictures(Try to cover the sides which look tampered/damaged as per the User) of the products received along with packaging at teamgirlsgallery@gmail.com
Once approved we will arange reverse pickup.
Upon examination, the product must be unused, undamaged and in its original condition. It is also vital that the product does not possess any stains, scratches, tears or rips. Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
We are not liable for any returns that we were not notified about first.
We will look into the issue and respond to you within 48 hours.
We have clearly mention sizes, bust measurements . Still in case of size exchange shipping charges are beared by the customer (both sides) this has to be paid before aranging reverse pickup.
PLEASE HANDOVER THE ITEM WHICH THE DELIVERY BOY HAS COME TO COLLECT ONLY- If any unaccounted items are handed over , the same will not be our responsibility as the courier partners will deliver us only the item for which pickup is arranged. Please ensure parcel is packed by the courier boy in front of you to ensure that the garments reach us safely.
Disclaimer: Defected items will be replaced with a fresh piece in the same garment only
This policy is subject to change without prior notice. You are advised to review this policy before ordering on this website.